Privacy policy

Privacy Policy

Flytex is committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy explains our data practices.

Information We Collect

We collect information in the following ways:

  • Account Information: Name, email address, password, and profile details when you create an account
  • Order Information: Shipping address, billing address, payment method, and order history
  • Contact Information: Email addresses and messages when you reach out to our support team
  • Usage Data: Pages visited, time spent on our site, device information, and browsing behavior through cookies and analytics tools
  • Payment Data: Payment information is processed securely by our payment processors; we do not store full credit card numbers

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and customer support responses
  • Improve our products and services
  • Personalize your shopping experience
  • Send promotional emails and marketing communications (with your consent)
  • Comply with legal obligations and prevent fraud

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, remember preferences, and analyze site traffic. You can manage cookie preferences through your browser settings. Please note that disabling cookies may limit certain website functionality.

Third-Party Sharing

We may share your information with:

  • Payment processors and financial institutions to process transactions
  • Shipping carriers to deliver your orders
  • Email service providers for communications
  • Analytics providers to understand site usage

We do not sell your personal information to third parties for marketing purposes. Third-party partners are required to maintain strict confidentiality and use your information only as necessary to provide services.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

Data Security

We implement industry-standard security measures, including SSL encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or misuse.

Contact Us

If you have privacy concerns or wish to exercise your rights, contact us at supportflytex@gmail.com. We will respond within 24-48 business hours.